Help · Contact
Write to us. We answer.
There's no support desk and no ticket number. Messages go to the person who blends and packs the pouches, weekdays between nine and five, Adelaide time.
Send a message
What can we help with?
Faster than a form
Where is my order?
Tracking link in your dispatch email
Skip, pause or cancel a delivery
Account → Manage subscription
Change my address or card
Account → Manage subscription
Start a refund under the guarantee
Returns & guarantee page
Direct
Email
hello@solsuperfoods.com.au
Hours
Mon–Fri, 9am–5pm ACST
Based in
Adelaide, South Australia
Who you're writing to
One person reads every message.
Sol is small enough that the person weighing the turmeric is the person answering the email. That means replies are slower than a chatbot and considerably more useful — and if something in the blend, the pouch or the delivery isn't right, you're telling the one person who can change it.