Help · Shipping
Blended Tuesday, on your shelf Friday.
Everything ships tracked from Adelaide. Orders placed before midday go out the same day; anything after goes the next business morning.
Help · Shipping
Everything ships tracked from Adelaide. Orders placed before midday go out the same day; anything after goes the next business morning.
Rates
Estimates are business days from dispatch, not from order. A pouch is light — a second one usually posts for the same price.
| Destination | Service | Cost | Estimate |
|---|---|---|---|
| Adelaide metro | Standard, tracked | $7.95 | 1–2 business days |
| Australia — metro | Standard, tracked | $8.95 | 2–5 business days |
| Australia — regional | Standard, tracked | $9.95 | 3–7 business days |
| Australia — express | Express, tracked | $14.95 | 1–3 business days |
| Orders over $50 | Standard, tracked | Free | As above |
| Any subscription | Standard, tracked | Free | Every delivery |
| New Zealand | International tracked | $19.95 | 6–12 business days |
| Rest of world | International tracked | $29.95 | 10–20 business days |
| Duties and taxes on international orders are the customer's to pay, and are not included above. | |||
Detail
Orders placed before 12pm ACST on a business day leave the same afternoon. After that they go out the next business morning. We do not dispatch on weekends or South Australian public holidays.
We blend in small batches, and occasionally a flavour sells through before the next batch is packed. If that happens the product page says so before you order, with the date it ships — we would rather tell you than sit on the order quietly.
Your card is charged on the same date each month and the pouch is dispatched the next business day. We email three days before, so there is always time to skip, delay or swap flavour before anything is packed.
A tracking number arrives by email at dispatch, and again from Australia Post when the parcel is out for delivery. Parcels are letterbox-sized, so most do not need anyone home.
If a tracked parcel has not moved for five business days, write to us and we will lodge the enquiry with Australia Post and send a replacement rather than making you wait on the outcome. Damaged in transit is the same — a photo is all we need.